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Frequently Asked Questions

About the MS Bike Ride
General
About My Ride Center

ABOUT THE MS BIKE RIDE
          For more information about the 2009 bike MS Ride,  please refer to the Event Details Page.

  1. Where does my money go?
    Sixty cents of every dollar raised In Nebraska stays in Nebraska to provide clinical programs and services. Forty cents of every dollar goes toward our national efforts for research and to further our cause.
  2. How much money should I raise?
    There is a $200 minimum required. However, last year cyclists raised on average $478!  You will be amazed at how easy it is to ask your friends, family and co-workers to support you once you tell them you're helping to end the devastating effects of MS.
  3. When and where do I turn in my pledges?
    There are three easy ways to turn in your pledges:
    • Fundraise online!  Pledging online is a quick, easy, no-hassle way for you to collect funds from friends, family and co-workers in your community.
    • Turn in your donations the day of the event using the pledge envelope the Chapter mails to you prior to the event.
    • Mail or drop off your donations at the National MS Society office at:
      328 South 72nd Street
      Omaha, NE 68114
      Be sure to put your full name in the memo portion of each check so we know who to credit the pledges to!
  4. What if I need more pledge sheets or brochures?
    Email us to have a copy of the pledge sheet or brochures mailed to you.  You can also call us at 1-800 FIGHT MS to request additional Bike Ride materials.
  5. What is a team?
    A team is a group of four or more family members, friends or co-workers who bike together to fight MS.  Visit TeamMS to find out more.
  6. This route is on the highway. Is it safe?
    Safety for all participants is foremost on our mind. The route is carefully marked and patrolled. Please view this safety video for rider etiquitte.
  7. I want to bring my kids with me.  Do they need to register?
    Safety for all participants is foremost on our minds. Any rider 12-17 years old must have signed parent's permission and be accompanied by the parent or guardian that is 21 years old, at all times during the bike ride. This guideline also applies to riders on Tandem Bicycles. Due to the length of the ride, our recommendation is that riders are at least 16 years old. Bike Trailers and Child Carriers are not permitted on the ride.
  8. What if I can't finish the Bike Ride?
    No problem!  There  will be accessible support vehicles patrolling as necessary, a support vehichle can pick you up and take you to the finish line.  There will also be rest stops along all bike routes for you to take a little break if you want.
  9. What if it rains?
    The Bike MS Ride takes place rain or shine.  Come on, it's Nebraska!  You'll have a great time with friends, family and co-workers while supporting a good cause whether it's sunny, cloudy or rainy!
  10. When do I receive my prize?
    Bike MS participants who raise $200 or more will receive an official MS Bike t-shirt at the event. Raise over $500 and a prize redemption certificate will be mailed to all bikers eligible after the fundraising deadline (TBA).
  11. Do I have to pay for parking?
    Parking is free to all bike MS participants
  12. Can I donate my prize back to the National MS Society?
    Yes!  You can donate your prize back to the National MS Society.  If you choose to do so, the money will be used to fund vital research, progams and services for the 7,100 people affected by MS in Nebraska and Southwest Iowa.  When you donate your prize back, you become a member of the Mission First Club.

    Do you have a question?  We have an answer.  Email your question or call 800-344-4867.


GENERAL

  1. I forgot my Username and Password.
    Remember that your username and password are case sensitive.
    Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please call 800-344-4867.
  2. How do I change my Username and/or Password?
    First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
  3. How do I unsubscribe from e-mail?
    Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.

ABOUT MY RIDE CENTER

  1. What is a Personal Page?
    A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your ride center. You will be able to customize images, text and the style/color layout of the page.
  2. By default I have a personal page, do I have to change it?
    Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
  3. How do I change my personal fundraising goal?
    First, you will need to login to your Ride Center. On the bottom right side of the Ride Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
  4. How do I change my team name, team division or team goal?
    Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her Ride Center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.
  5. How can I see who has donated to me?
    Login to the site using your Username and Password. Go to your Ride Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
  6. How can I see who is on my team?
    Login to the site using your Username and Password. Go to your Ride Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.
  7. What is a team message?
    Simply go to your Ride Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
  8. What is the difference between making my personal page private or public?
    By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.
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National MS Society | Nebraska Chapter
328 South 72nd Street Omaha, NE 68114 | 800-344-4867 | nen@nen.nmss.org
© 2009 The National Multiple Sclerosis Society, All Rights Reserved.
All registration fees and donations for this event are nonrefundable.

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